In 2009, the Attorney-General's Department through Emergency Management Australia (EMA) commissioned Dr Judy Esmond, a leading authority on volunteering, to undertake a study and provide a report aimed at identifying issues and options for the attraction, support and retention of emergency management volunteers.
The original report identified five major areas of challenge which needed to be addressed to ensure the sustainability of and growth in emergency management volunteers: time, training, cost, recognition, and people.
The 2016 report re-examines the five challenges of time, training, cost, recognition and people identified in 2009. Seven years later, it is important to consider how organisations have sought to meet those challenges, and what progress has been made towards the goal of ensuring the continued growth and sustainability of emergency management volunteers.
The attraction, support and retention of emergency management volunteers
Dr Judy Esmond