Further resources

Lessons management

Discover related resources in the
Lessons Management Collection

Lessons management in Victoria 

Emergency Management Victoria provides a range of information and resources available online to share Victoria's approach to lessons management. This content provides insight on work that has been undertaken to date, including operational reviews.

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Lessons management in Queensland

The Inspector-General for Emergency Management in Queensland provides information on the state's lessons management program. 

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Lessons management in New South Wales

The New South Wales Office of Emergency Management has developed an online course: Foundations in Lessons Management.

On completion of this program, participants will develop understanding of:

  • How lessons management is linked to knowledge management, the benefits of creating a learning culture and putting lessons management into practice
  • Understanding the difference between lessons identified and lessons learned and key terms used 
  • Stakeholders’ responsibilities to help turn lessons identified into lessons learned
  • Critical aspects of the lessons management process with a focus on principles of writing good observations.