Handbook Collection

Incident Management Handbook

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The Incident Management Handbook presents nationally agreed principles for good practice in incident management. It draws on and complements current good practice and provides guidance to entities in establishing an effective incident management capability.

Incident management includes the activities undertaken to:

· prepare for an effective response to an incident
· respond to an incident
· enable an effective transition to recovery.

Having the capability and capacity to respond effectively to incidents reduces the likelihood of incidents escalating into an uncontrolled emergency or crisis. The effective management of an incident can assist in limiting the scale of consequences arising from the incident. Consequences can include death, injury, psychological distress, financial loss, disruption to an entity or community, reputational damage, environmental damage and loss of confidence and trust.

Having an effective incident management capability and capacity assists to build the resilience of an entity and the community within which it operates.

Handbook Showcase webinar

This 60-minute webinar features leading experts and incident management practitioners about implementing the handbook principles in practice.

Guest speakers
David Parsons
Director, Crisis Management Australia. Writer, Incident Management handbook

Colin Muller
Business Resilience Manager, Australian Broadcasting Corporation (ABC)

Muriel Leclercq
Principal - Corporate Incident Management, Water Corporation

John Richardson
Manager Knowledge Development, Australian Institute for Disaster Resilience.