Commonwealth, states/territories, and local governments should focus on making emergency information and communications accessible to everyone. Here’s how:
1. Use research-informed methods to review and improve communication processes and tools and do this in partnership with people with disability. Specific consideration should be given to the accessibility, readability, understandability, and actionability of risk information and communications.
2. Evaluate how inclusive emergency information helps people with disability to prepare for emergencies and stay safe.
3. Obtain feedback from people with disability to assess how improvements to risk information and communications support their access to tailored emergency preparedness and response plans.
4. Involve disability representatives in reviewing and improving national-level emergency frameworks, strategies, and systems to ensure they are accessible to all.
5. Involve disability representatives in reviewing and improving state/territory emergency management plans and guidance documents.
Commonwealth, states/territories, and local governments should work with disability representatives to improve emergency information and services by:
1. Making sure emergency risk information and communications (like disaster alerts and preparedness materials) are easy to use by a wide range of people, including those who need information in accessible formats.
2. Enhancing early warning systems and messages so that people with disability can understand and act upon them.
3. Improving education policies and procedures for people with disability, including offering inclusive choices and opportunities to learn about their disaster risks, helping them to plan with their support networks, and ensuring that evacuation centres and relief hubs are universally accessible.
States/territories should improve the abilities of government and emergency services. This means including disability awareness and actions for disaster risk reduction in the training of emergency personnel, especially those involved in risk assessment, communication, planning, community engagement, and recovery efforts.
• The Person-Centred Emergency Preparedness (P-CEP) certificate course at the University of Sydney Centre for Continuing Education is a world first interdisciplinary program that helps emergency personnel learn and collaborate with people with disability and their support services to enhance their approach to DIDRR. This program has been evaluated with significant outcomes demonstrating effectiveness.
• Emergency Sector Disability Awareness (ESDA) provides a three-part introductory learning module on disability awareness for the emergency sector.